Recent Commercial Posts

Hotel Water Damage Mitigation

3/9/2020 (Permalink)

Hotel corridor with water damage and dryers setup Hotel corridor with water damage and dryers setup.

Hawaii is a number one tourist destination in the US which prompts a significant number hotels throughout the islands. While we are vacationing and enjoying the relaxing pace of Hawaii lifestyle we tend to pay less attention to things we do pay attention while at home. That is why, many of us go on vacation. Hotels are our frequent customer, people clog the toilets and leave running water it seems almost daily. Maintenance staff if you pay attention is usually pretty busy taking in consideration our high occupancy rates. Small leaks are easily manageable by the hotel staff but we are still called to lend a helping hand and use our equipment. In February, we were called by the Hotel located on Hilo's waterfront to mitigate an overflowed tub that leaked water all the way down from the 12th floor down the stack of rooms to the 1st floor. Damage was caught fairly early, we have managed to dry the carpets in all the rooms and using access holes to the space in between the walls we have managed to dry also the behind the wall spaces. It was an extensive job, required a lot of hands and equipment but the reconstruction was minimal thanks to an early detection and the hotel was back in business days after. No job is to big for SERVPRO of Hawaii, we have an equipment to handle any size of the building. 

We Know Property Management

2/24/2020 (Permalink)

At SERVPRO of Maui, we work with a wide range of types of property managers.  The term property management is defined as:

The process of managing property that is leased to a tenant. This includes handling all of the day-to-day activities that are centered around this specified property. Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.  

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios. We have developed customized cleaning services to meet the needs of each vein of the property management industry. We have undergone additional training targeted towards facing the unique mitigation challenges that a large or multi-tenant property may present. We are also in the business of operating a business, so most importantly we understand that downtime means revenue lost. We have the experience to get any job, no matter how large, done quickly and efficiently. We also offer a free service to help you prepare for the unexpected. Our Emergency Ready Profile can help save time and money should you experience damage. Call our offices at 808-572-4666 for more information. 

Why SERVPRO is the right choice to make

2/24/2020 (Permalink)

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of Refuse

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. Even if we can’t do the job we will help in finding a service who can handle it.

The Levels of Commercial Damage

2/23/2020 (Permalink)

SERVPRO® of Maui handles not only residential damage and restoration, but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Call SERVPRO of Maui 808-572-4666

Commercial Water Damage Events Present Unique Challenges

2/23/2020 (Permalink)

Flooding and water damage events at Maui County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Maui

SERVPRO of Maui specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Fire Damage Restoration

2/23/2020 (Permalink)

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today – (808) 329-6560

Commercial Restoration Presents Unique Challenges

SERVPRO of Maui has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Locally Owned Company with National Resources

SERVPRO of Maui can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

SERVPRO of Maui proudly serves Maui and Lanai and Molokai.

Commercial Business Ready

2/23/2020 (Permalink)

Commercial Property owners and Property Managers are entrusted with keeping their businesses operational. When Disaster Strikes, SERVPRO of Maui is here to help make it “Like it never even happened.” Facilities Managers rely on us to be ready for Whatever Happens.

General Adjusters and Consulting firms from around the Hawaiian Islands area trust SERVPRO of Maui with their most complex claims. Some of our specialties include

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Commercial Reconstruction
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 
  • We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of Maui at 808-572-4666.

3 Common Sources for Water Damage to Businesses

9/11/2018 (Permalink)

Staying vigilant about maintenance can be what saves your business from water damage.

Water is a necessary utility to business operations, but it can quickly become a nuisance if uncontained from a broken pipe or similar issue. By being vigilant of these three common situations, you can prevent your Wailea, Hawaii, business from major flooding.

Situations that can become problems

Sprinkler System Defects

Sprinkler systems are a helpful layer of protection from fire. Unfortunately, they lead to water damage from deploying to stop a fire or accidentally going off from a defect. The only preventable one of these two is an accidental discharge.

To stop a sprinkler system from unintentionally flooding your business, it is advised to regularly have a sprinkler professional inspect the system. You can catch and treat most problems to save your business from unnecessary water damage.

Pipe Problems

A leaky pipe can easily become a broken pipe with enough water flow. It is important to properly care for your pipes. They should be kept clear of blockage and unclogged if you notice they are draining slowly.

As a special consideration for cold weather, pipes are susceptible to bursting if left to freeze. To prevent a burst, the pipes need to be drained before the season and thawed if they do become frozen during the cold months.

Sewage Overflow

A sewer or toilet overflow threatens your business with more severe water damage due to the contaminants. The overflow is typically caused by tree roots growing into the sewer line or extensive buildup in the disposal system.

Keeping the drains cleaned by a professional with will save you from this messy problem. A sewer backup valve, if your business is not equipped with one, makes sewage only able to go one way and unable to flow back.

Water Damage Can be Stopped Regardless

Even if a broken pipe or other situation takes you by surprise, a professional water damage restoration company can utilize water repair on your property and assets. You should be mindful to stop common water problems from damaging your business, but there is a remedy to anything not prevented.

Security Fencing for Businesses in Case of Fire

8/21/2018 (Permalink)

Business owners have many decisions to make to protect their assets.

Deciding whether your Lahaina, HI, business needs a security fence involves a few considerations. In the event of a fire, for example, once the firefighters have extinguished the blaze and moved on, securing the site is the responsibility of the business owner as cleanup efforts get underway.

Protecting Business Assets from Further Losses

Unfortunately, losses sustained in a fire can be exacerbated after the fact. Even if the business is insured, damage or theft after the event can leave business owners exposed.

• Weather events such as wind, rain and snow can damage unsecured property.
• Criminal acts of theft and vandalism can occur in the wake of a fire.
• Trespassers who gain access to the site could injure themselves.

Some insurers can refuse claims for compensation if the losses of tangible property are not deemed a direct result of a fire. A security fence around the business’s perimeter can be effective in keeping fire debris inside, with the added benefit of making clean-up a bit easier. It can also keep storm-driven debris outside. Denying easy entry to opportunists who could damage the property through vandalism or thieves who might hope to benefit from material to salvage is important in getting the company back to its regular operations. And though it might be human nature to be curious and want a closer look at the ravages of the fire, trespassers could hurt themselves and potentially add to a firm’s liability should a lawsuit be brought.

Protecting the scene of a fire is also important when it comes to the insurance adjuster’s inspection. For an accurate assessment of the damage, adjusters want little to no alteration of the destruction as they compile their reports through photographs, video and notetaking.

Business owners have many decisions to make to protect their assets. A security fence can be a major investment but pay dividends in its role in preventing losses that can compromise profits. For . more information, visit

How Necessary Is Flood Insurance for My Business?

8/15/2018 (Permalink)

Even if you don’t have an appropriate commercial insurance policy, you can contact a restoration company for estimates of repair costs.

Like any natural disaster, a flood can become very problematic as a disruption to business operations. It’s imperative that it is handled efficiently, so business can continue as soon as possible. While considering the best process, you likely think of commercial insurance for floods. To know if commercial flood insurance is worth the cost for your Lahaina, HI, business, you must first understand its scope.

What Does a Typical Flood Policy Cover?

Flood insurance covers any water damage that was nonexistent before the flood event. There are several flood events where losses are covered:

• Overflowing bodies of water
• Excessive or extended rainfall
• Storm draining blockage
• Broken dam
• Broken levees
• Storm surge
• Melting snow

If the damage is due a pipe burst or precipitation overfilling gutters, the flood policy is not necessary. Those events are covered by regular commercial insurance if negligence cannot be determined.

Is Flood Coverage Standard in Business Insurance?

Flood damage is not traditionally rolled into a baseline package. The federal government offers coverage through the Nation Flood Insurance Program, known by its abbreviation of NFIP. NFIP is offered by FEMA alongside private options in the market.

There is a caveat to the necessity of flood insurance. Any business mortgaged by a federal lender in an area with a major flood risk is mandated to buy flood insurance. Outside of flood prone areas, it is not required.

How Do I Remedy Flood Damage Once Insurance Takes Effect?

A local commercial storm recovery company will send out experts to evaluate and create a plan to repair the damage. If you have flood insurance, the policy provider will work with connected partners to fix up your business from the storm damage.

Even if you don’t have an appropriate commercial insurance policy, you can contact a restoration company for estimates of repair costs. Depending on the area, it may be more economical to keep a flood policy rather than wait for a costly disaster to hit your business. Checking the flood risk and prices in the area gives you a cost-benefit analysis to determine if it’s appropriate for your business. For more information, visit

Why is Mold Growing Here – Again?

7/16/2018 (Permalink)

If you have taken these steps and mold growth is still occurring, a professional mold remediation team may be required.

When mold first appeared in your Lahaina, HI, business you took immediate and thorough steps to address the problem – only to see it return to the same spot, as if nothing ever happened. Mold growth is a pervasive issue both frustrating and endangering to your place of business, threatening property damage and an array of potential health effects. However, it shouldn’t become a recurring issue.

Understanding Mold Growth

Mold spores are a natural occurrence, microscopic in size and present almost everywhere. To grow into the familiar fungal nuisance the spores require four factors:

• Darkness
• Moisture
• Organic nutrients
• A surface to grow on

Dark places such as HVAC units or ductwork, interior walls, carpet and subflooring are all prime examples of places mold can thrive. The microscopic nature of mold spores doesn’t require significant amounts of water to grow, and when confronting mold in the same location water damage is most often the culprit. Check for remaining water damage in the location of the mold; HVAC systems can leave condensation and poor insulation may leave moisture buildup within the interior structure. Furthermore, check for humidity levels within your building. The EPA recommends indoor humidity levels remain between 30 and 50 percent. High humidity can create water vapor in the air; just enough for mold spores to thrive.

Understanding Mold Remediation

Unfortunately, there is no such thing as complete mold removal. The microscopic spores will always remain, but without the four key factors will not have the opportunity to grow into a colony. Thus, when mold is a recurring problem, it is a sure sign that water damage is still present in that location. To remediate mold, moisture levels must be addressed:

• Fix leaky pipes and malfunctioning HVAC systems
• Dry any liquid spills quickly and thoroughly
• Regularly utilize a dehumidifier
• Consider replacing porous material that mold has grown on

If you have taken these steps and mold growth is still occurring, a professional mold remediation team may be required. With the appropriate training and high-tech equipment, they can effectively keep mold the microscopic neighbor it should be. For more information, visit

The Benefits of Installing Fire Sprinklers in Your Commercial Property

5/21/2018 (Permalink)

A fire sprinkler system can save your business and get you back up and running in a short amount of time.

When you own or rent commercial property in Lahaina, HI, it is important to protect it as much as possible. Installing a fire sprinkler system is a good way to safeguard your business against fire damage. Fire mitigation technicians advise that fire sprinkler cleanup is much quicker and easier to do than cleaning up after the more extensive damage caused by a prolonged fire and the means necessary to put it out. Your insurance company may offer you better premiums for a building protected by sprinklers, too.

What Sprinklers Do

The main job of a sprinkler system is fire suppression. When a fire breaks out at your place of business, the sprinkler nearest the fire activates to extinguish it. The process is as follows:

• The heat from the fire causes the temperature of the air to rise.
• The fire sprinkler senses the intense heat.
• The sensor bulb bursts when temperatures rise above 135 degrees Fahrenheit.
• This burst releases the plug, freeing the water.
• Many gallons of water are unleashed to put out the fire.

In most cases, the water from the sprinkler is enough to subdue the fire entirely. This protects your building much more efficiently than waiting for firefighters to arrive.

What Sprinklers Don’t Do

Despite popular lore, a fire in one area does not set off every sprinkler in the system. Only the sprinkler nearest the fire is activated. It is also hard to trigger a sprinkler accidentally. Because they are designed to respond to high temperatures, sprinklers are not tricked by the heat from the computers beneath them or by cigarette smoke. Therefore, your property is not at high risk for a malfunctioning sprinkler.

A fire sprinkler system can save your business and get you back up and running in a short amount of time. It can lower both the expense of remediation and the cost of insurance. It is a good idea to install fire sprinklers in your building. For more information, visit

Preventing Disaster When Your Business Experiences Category 3 Water Damage

4/23/2018 (Permalink)

Give SERVPRO a call if you experience water damage in your business.

Handling the aftermath of flood water entering your place of business in Maui, HI can be challenging, regardless of how bad the flooding was. When your facility has suffered Category 3 water damage, the situation can be even more dire. This is the most serious type of water damage. It can be caused by sewage or by flooding, either of which introduces bacteria into the building and can quickly spell disaster.

Steps To Handle the Water Damage

With water damage of this magnitude, you will likely require the assistance of a professional cleanup or restoration service. The steps that should be taken can take time but are often crucial in bringing your business back to regular operation.

• To avoid further contamination, containment is usually required while cleanup of the flood water is occurring.
• If there is toilet overflow or other evidence of sewage, any areas that have contacted the sewage may be removed. Carpet, hardwood floors and drywall are some examples.
• A professional typically uses a disinfectant spray capable of killing mold and bacteria in the building. Pressure washing can also be done if your building has a basement.
• Specialized equipment may be placed in specific areas to aid in drying and evaporation of the building.

Each step should be followed to ensure the situation is contained and handled properly. At this point, the contamination should have been removed, making the building safe to enter.

Your Next Steps

Once the work has been done by the experts, you may still have tasks to handle before you or your employees resume any sort of work. The biggest step is rebuilding any areas that were removed due to the presence of dirty water and sewage.

Dealing with the aftermath of Category 3 flood water damage is often a long road, but it is far from impossible. Take the time to make sure everything is done right, exercise some patience, and you can be on the right track. Visit for more information on commercial water damage. 

Garage Flood Removal Made Easy

3/23/2018 (Permalink)

The debris and grime in this property were left because of the large amounts of rain that flooded the island.

Having a garage in your business building makes life easier for you and your employees. It gives you storage space for extra supplies, a place to park company vehicles to protect them from the weather in Lahaina, HI and in general more square footage for operations. Unfortunately, these useful additions, like every other part of your business building, aren’t immune to flooding. Luckily, there are a few things you can do to get your garage water-free again in no time:

• Install a sump pump and other equipment beforehand
• Use a trash pump to remove water
• Call the pros for help

Installing a Sump Pump

There’s no cure like a bit of prevention, especially when it comes to taking care of your business building. Sump pumps act as a preventative measure for spaces that are likely to flood. These pumps are typically installed in special spaces in garage floors called “sump pits.” They’re used to prevent additions like these from flooding in the first place by pumping out invading water as needed to keep floors dry.

Trash Pump

A trash pump is a piece of equipment that can be used to pump out massive amounts of water from a space whenever the need arises. These pumps aren’t just limited to liquid wastes, however. They also handle solid waste and other issues so you’re sure to get the full removal work you need. This equipment isn’t installed in a space beforehand like a sump pump is, being used as a form of treatment rather than prevention.

Professional Assistance

If you’re not comfortable running either a sump or trash pump on your own, you always have the option to call in the professionals to take care of your business’s garage flooding issue. They have both the equipment and knowhow to take care of the problem in a hurry, so you’ll get your space back as soon as possible.

Regardless of whether you live in an area with high flood risk or an area with practically no flood threat at all, it’s always a good idea to consider one of these options before inclement weather hits. That way you’re prepared whenever an emergency arises. Visit for more information on commercial storm damage

Rely on Professionals for Fire Cleaning

2/12/2018 (Permalink)

Fires can be disorienting. For business owners, it might not always be clear what comes next when the fire is over. What are the steps? How can they make sure that their business is protected? Hopefully, these three components to a fire cleanup will help answer these questions.

1. Cleanup

The cleanup usually comes shortly after the fire. Generally, you have to remove damaged or ruined items from your home. You can then sort through the salvageable belongings. This is also the step where most of the cleanup begins. From the air to electronics, fire cleanup is imperative.

2. Repair

After an assessment is completed, the repairs can begin. Oftentimes, after a fire, the roof can have moderate to severe damage. Unfortunately, even a specialist can’t always finish a roof repair in a day. What do you do in the meantime? Many people choose to use a tarp service to install a tarp on their roof to protect their home from water damage and other issues that arise. It’s important to have this professionally done, as a poor installation causes more problems than it fixes.

3. Restoration

The finished restoration should have your home back to the way that it was before the fire. This includes rebuilding damaged structures. Likewise, a professional service will help with the repairs to all of your damaged belongings from the blaze. This can sometimes include replacements. After a restoration and fire cleanup, your house should still feel like home.

Stress after a fire is natural and to be expected. However, you don’t have to let it ruin your life. You don’t have to take on restoration services by yourself if you live in Lahaina, HI. In fact, most professionals would be willing to walk you through the steps so that your home can be as good as new. If you’ve suffered from a fire in Lahaina, HI, you should know that you aren’t alone. There are people who will be able to walk you through the steps so that your home can be as good as new.

For more information, visit

How to Handle a Flooded Company

1/11/2018 (Permalink)

Water damage is a serious risk for any business, and it can come from some very surprising places. Depending on the weather, long-term climate, and building materials, there are a lot of ways for water to get in and damage company property, and it’s hard to make sure you have a plan for dealing with all of them. Luckily, when you do have a flooded company, a plan for fixing the problem and dry cleaning company property will help you minimize the damage so your operation can bounce back quickly.

Understanding Types of Water Damage

When your building in Maui, HI experiences any kind of water incursion, whether it’s from flooding, roof problems, a broken pipe, or other sources, there are two types of damage you need to be prepared to deal with.

• Primary Damage is the damage caused by the water coming in immediately. It can include discoloration of materials and damage caused by the force of the water’s entrance to an area.
• Secondary Damage is damage caused by persistent exposure to the water after it has made its way into the building. It frequently results from incomplete cleanup or a lack of proper dry cleaning, and it can affect both building features and items inside.

Minimizing Water Damage

A flooded company in Maui, HI is a serious problem, and cleanup is going to be a major undertaking, but when you work with certified restoration experts who understand how to properly clean to prevent secondary damage with time, you can easily bounce back. The key is a fast response, and that is easier to ensure when you research your options and pre-select the experts you want to work with.

Contact your insurance company to better understand your coverage, and then go looking for a restoration company that has all the certifications you will need. After that, it’s just a matter of planning a backup protocol to keep your operation moving forward during the cleanup. That way, your flooded company won’t have to shut down.
 Visit for more information on commercial water damage.